Victoria Mavis, SPHR, also known as the Queen of Coffee ConversationsTM is a speaker, author and human resource (HR) expert that is regularly sought out by business owners and member organizations for her integrated approach in balancing peopleprograms with HR compliance to produce profits. Victoria is known for always ‘telling a story’ to illustrate her experience from over 20 years in industries such as: hospitality, local government, manufacturing, medical services, non-profits, and retail. She skillfully guides clients to increased earnings by ‘rightsizing’ HR Administration including the use of human capital and Internet Technology. Victoria speaks to audiences on HR Compliance Made Easy, Leveraging Employee Performance through Interpersonal Skills, and Achieving Professional Success Despite Personal Hurdles. As an individual who has had a physical disability since early childhood, Victoria inspires others to stretch beyond the limitations of their comfort zone in order to achieve a higher level of personal and professional success. Victoria holds a MBA, is lifetime certified as a Senior Professional in Human Resources (SPHR) by the Society of Human Resource Management, and also certified as a Behavioral Specialist. She is a member of Rotary International, BNI, and other business, professional, and community organizations. To learn more about Victoria Mavis, SPHR and how her HR programs can increase profits with limited resources while maintaining legal compliance, visit: www.hrknowledgebase.com or email her at: [email protected].