Pamela Herrmann has spent 25 years in the consumer products industry working with companies that have ranked on Fortune’s Fastest-Growing 100. She is an inventor and has successfully brought these products to market with such retail giants as Pottery Barn, William Sonoma, Sears and International Wine Accessories. She is also a successful Internet marketer, and is passionate about bringing best practices from the online world into Main Street, and arming small business owners with the critical information for success in today’s economy. She is the creator of the Facebook training: Social Media Lab 101. Pamela is also a staunch consumer advocate and through her movement, The High Visibility Project, she educates retailers on the power of 5-star customer care that creates life-long loyalty. Pamela is a graduate of the University of San Francisco. She is the cofounder of Herrmann-Hussey, an online and offline marketing company that specializes in social media and software development for content creators. A trainer with ‘A Better Networker’ – the largest online community of home business owners – Pamela also has a radio show on The Home Business Radio Network and has been featured three times on the cover of ‘What’s Working Now.’ Pamela resides in Denver, Colorado with her two children. You can connect with Pamela at: [email protected] www.twitter.com/PamHerrmann www.facebook.com/Pamela.Herrmann.90